Our ultimate goal is your complete satisfaction with your purchase. If, for any reason, you are not satisfied, we provide a refund or exchange option within 30 days of the purchase date, subject to the conditions delineated in our policy.

Refunds

To be eligible for a refund, the item must be in its original condition and packaging. Any products that have been assembled, used, or damaged may not be eligible for a refund. Refunds will be issued to the original payment method, and we reserve the right to deny a refund if the item is not returned in its original condition.

Exchanges

If you wish to exchange an item for a different product or size, please contact us to arrange the exchange. Exchanges are subject to availability, and we reserve the right to refuse an exchange if the item is not returned in its original condition.

Shipping Returns

Customers are responsible for the cost of return shipping unless the item is damaged or defective. We recommend using a trackable shipping method and insuring the item, as we are not responsible for any items lost or damaged during return shipping.

State/Province

Requirements In some states and provinces, there may be additional requirements for refund policies. We comply with all applicable laws and regulations, and any restrictions or limitations will be outlined on our website and communicated to customers at the time of purchase.

Restrictions And Limitations

We reserve the right to refuse a refund or exchange if the item is not returned in its original condition or if the request is made after the 30-day return period. We do not offer refunds or exchanges on clearance or sale items, personalized or customized products, or products that have been used, assembled, or damaged.

Contact Us

If you have any questions or concerns about our refund and returns policy, please contact us at info@containersocity.com or +1 (606) 215-1201.